What is Modern’s credit policy?

The following is an overview of Modern Electric Water Company's Credit Policy:

  1. If payment is not made by the statement's grace period due date, Modern will print a reminder notice on the next billing statement and a late fee will be added to the previous balance.
  2. If the previous balance, plus the late fee, is not received, a final disconnection notice will be delivered to the customer's door. This notice state the final payment due date, the amount owing including all past due fees, and the date that service will be disconnected.
  3. If payment is not received before this final payment date, the electricity will be shut off without further notice or communication from Modern Electric Water Company. A service disconnection fee will be charged. When service is disconnected for non-payment, the past due amount, plus all late and reconnection fees, must be paid in full before service can be restored.
  4. Additional fees will apply: (a) reconnection during regular business hours (7:30 a.m. to 4:30 p.m., Monday through Friday, except holidays); (b) reconnection after-hours; and (c) reconnection for service disconnected at the power pole