If you’ve lost electric service:
- Check whether your neighbors also have power.
- Check your breaker panel to see if a breaker has tripped.
- If only your home is affected, the issue may be on your side of the meter.
If you’ve lost water service:
- Confirm your main water shutoff valve is fully open.
- Ask nearby neighbors if they also have water service.
- If only your home is affected, the issue may be within your plumbing.
If you’ve confirmed the problem isn’t on your property, report the outage by calling or texting (877) 516-4540