Water Service Information

What Does Your Water Department Do?

• Your Water Department operates and maintains water infrastructure within Modern’s service boundaries
• It performs a variety of tasks including the installation of:
  • Water services
  • Fire hydrants
  • New water mains
• It also finds and repairs underground water leaks, maintains the pumping apparatus, and continually tests the system to ensure a high level of water quality

Where Does Your Water Come From?

• Our source of water is the Spokane Valley – Rathdrum Prairie Aquifer
• Monthly, water samples are collected by our field personnel and delivered to an independent laboratory for water quality testing
• The quality of our water meets all state and federal regulations

Your 2023 Annual Drinking Water Report

Modern is committed to being a leader in providing our community and our customers with traditional and innovative utility services. Modern is proud of its service record and is staffed with courteous and knowledgeable water professionals who are dedicated to meeting your needs. While we are proud of our past record, we continually strive to improve upon the quality of services we provide to you, our valued customer.

This Drinking Water Report is Modern’s annual update on the quality and safety of its water. The report includes the water quality monitoring results preformed on Modern’s water system, in accordance with state and federal regulations. The testing period for this report is from January 1st to December 31, 2023. The report also provides access to references and telephone numbers to source water assessments, to health effects data, and to additional information about Modern’s water system. This information allows you to make personal health-based decisions regarding your drinking water consumption and become more involved in decisions which may affect your health. We hope you find the information helpful.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency (EPA)’s Safe Drinking Water Hotline at (800) 426-4791.

Some people may be more vulnerable to contaminants in drinking water than the general population. Immunocompromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/Centers for Disease Control and Prevention (CDC) guidelines on appropriate means to lessen the risk of infection by cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline at (800) 426-4791.

Your Tap Water is Safe to Drink!

You can count on us to:

• Provide you with the highest quality water possible
• Sample, test and treat your water on a regular basis
• Work diligently to meet every water quality standard
• Maintain water distribution system reliability
• Provide you with a high level of customer service

Download our 2023 Consumer Confidence Report (PDF) to view a table of health-related standards

Useful Documents

• Construction Service Application (PDF)
• Water Specifications and Requirements (PDF)
• 2023 Consumer Confidence Report (PDF)
• Backflow Frequently Asked Questions (PDF)
• Certified Backflow Assembly Testers (PDF)
• Backflow Prevention Assembly Blank Test Report (PDF)
• Hydrant Meter Application (PDF)